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Forum Discussion
Retired_Member
Mar 10, 2017Internet Routinely Cuts Out, Upstream and Downstream LEDs switch to amber
I moved about two months ago, and got set up with comcast. Since then, my modem seems to cut out multiple times a day. It doesn't fully reboot, it doesn't seem to lose power or anything, just th...
Retired_Member
Mar 19, 2017
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Here's the levels. Some of the logs events I see on a regular basis:
| Warning (5) | Dynamic Range Window violation |
| Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out |
| Critical (3) | Unicast Ranging Received Abort Response - Re-initializing |
| Notice (6) | Honoring MDD; IP provisioning mode = IPv6 |
Also, over the course of 10 minutes earlier today, there are 41 event log entries. It pretty much goes Dynamic Range Window Violation, Unicast Ranging Received Abort Response, Dynamig Range Window violation, Received Response to Broadcase Maintenace Request..., and then just loops those over and over and over.
fossian
Mar 20, 2017Aspirant
I'm seeing the same problems with my C7000 on Comcast. Firmware is version 1.01.23.
The internet routinely cuts out as the OP described.
Here are the usual entries I see in my event logs:
- Critical (3): SYNC Timing Synchronization failure - Failed to acquire FEC framing;
- Critical (3): Started Unicast Maintenance Ranging - No Response received - T3 time-out;
- Critical (3): No Ranging Response received - T3 time-out;
- Warning (5): Dynamic Range Window violation
- Critical (3): Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;