Ipad can't connect on Xfinity, using C3700 gateway

Hello DarrenM,

I am currently facing the same problem as CCB123 with my Neatgear C3700. I moved home and restarted my Comcast service. My Netgear C3700 works for all my 3 laptops (Toshiba, Dell and Asus), but not IOS devices Iphones and Ipads.

I have done all soft resets and hard resets on both IOS devices and Netgear C3700 but didn't work.

The Iphones and Ipads are working on my neighbor AT&T network.

I performed your suggestion on all IOS devices as below but still didn't work.

1) Go to Settings
2) Click on General Settings
3) Then go to Reset
4) Click on Reset Network Settings

I even went and logged into the Netgear C3700 with htpp://routerlogin.net:

 - I changed the network name (SSD Broadcast name) and network key name

- IOS devices can conect to Netgear C3700 with new name/key but still no internet access.

I will try to turn off Security key or change to WPA and let you know. But I think this is a serious Netgear design flaw with Apple IOS devices. Maybe Netgear should perform more tests on their devices with IOS before release.