NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ISP Claims CM2000 Can't Handle 2.5gb?
Hey All, I'm new here, but not new to Netgear products. I love them... I hate my ISP Astound (RCN). I'm hoping for a little help or guidance here. My ISP is claiming that the Netgear Nighth...
Thanks for your reply! I've previously gotten these speeds with my current Modem and router setup with the same ISP. When speaking with them, they claim they cannot provide the 1.5gb I pay for because the Modem does not support it. When doing the speedtest, I'm on a desktop PC hardwired into my router, which is hardwired into the CM 2000 Modem. So naturally, I would expect a small drop, but not from what should be a 1.5gb to 750-800mbs.
And the fact my ISP claims MY equipment (the CM 2000) does not support the speed is what has me fuming.
As for your technical questions here are some answers:
- PC does have a 2.5 GB ethernet port cable is connected into. I've confirmed I'm on the ethernet connection and not the wifi. I have a ASUS ROG Strix Z690-E Motherboard.
As for my Router:
- ASUS GT-AX6000 ROG Rapture Wireless Router. (Which claims to also support 2.5GB)
I wish I even saw at least 900 MBS at this point... Let me know if you have any other thoughts FURRYe38
