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Forum Discussion
ISP Claims CM2000 Can't Handle 2.5gb?
Hey All, I'm new here, but not new to Netgear products. I love them... I hate my ISP Astound (RCN). I'm hoping for a little help or guidance here. My ISP is claiming that the Netgear Nighth...
Does the Astound plan you buy provide symmetrical up/down throughput? If not, what is the upload throughput supplied with your 1.5 Gbps download?
It's 1.5GB download only, they do not provide specs for upload speeds unfortunately. I have an appointment for them to come check the lines on the exterior next week. But I still fail to understand where they get off saying the MAC address is telling them it can't handle 1.5...
I'm sure you can see how frustrating it is and why I came here for help lol. I sincerely appreciate your input!
It's like someone arguing that McDonalds doesn't sell a large sized fry and it never did ... SMH
Aviatorsix wrote:It's 1.5GB download only, they do not provide specs for upload speeds unfortunately. I have an appointment for them to come check the lines on the exterior next week. But I still fail to understand where they get off saying the MAC address is telling them it can't handle 1.5...
I'm sure you can see how frustrating it is and why I came here for help lol. I sincerely appreciate your input!
It's like someone arguing that McDonalds doesn't sell a large sized fry and it never did ... SMH
Aviatorsix wrote:It's 1.5GB download only, they do not provide specs for upload speeds unfortunately. I have an appointment for them to come check the lines on the exterior next week. But I still fail to understand where they get off saying the MAC address is telling them it can't handle 1.5...
I'm sure you can see how frustrating it is and why I came here for help lol. I sincerely appreciate your input!
It's like someone arguing that McDonalds doesn't sell a large sized fry and it never did ... SMH
Does your ISP charge a fee for their leased gateways?
It is against federal law for an ISP to not provide full details, upload, download, latency, average, and etc. for internet plans. It is called the nutrition label named after similar federal requirements on food products. Log in to the ISP web site and dig deeper. Attached is a screen snip of a label from my ISP.
Their are some cable internet systems that provide symmetrical throughput and they only work with the ISP provided gateway for full throughput. Other hardware only provides limited service.
