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Forum Discussion
ISP (Mediacom) will not update firmware since C7000V2 not on approved list.
I have an AC1900/C7000V2 router/modem that has the instability issues of late. I have firmware version V1.02.14 and have been trying to update to V1.03.01. This model is compatable with Mediacom...
You won't be able to. Mediacom is the only one who can update it and they refuse to.
So you're kind of SOL.
That's the problem with modem/router combo devices and one of the reasons we usually push people to buy a modem seperate from the modem.
What actual issues are you have?
What makes you think upgrading firmware will fix it/
do you have a screen snip of the cable connections page and the event logs?
Sorry if this is bulky. I just learned what a snipping tool is. Sent emails earlier but they were returned. Hopefully this is the info you asked for.
Thanks for your help.
George Lawrence
I have been sending emails but all have been returned. Not sure if the attached photos will be present, as they are the logs you asked for.
I have been sending emails but all have been returned. Not sure if the attached photos will be present, as they are the logs you asked for.
-----Original Message-----
From: NETGEAR community <community@netgear.com>
To: retiredbgo@aim.com
Sent: Sat, Sep 25, 2021 1:16 pm
Subject: Re: ISP (Mediacom) will not update firmware since C7000V2 not on approved list. (NETGEAR Communities Subscription Update)
From: NETGEAR community <community@netgear.com>
To: retiredbgo@aim.com
Sent: Sat, Sep 25, 2021 1:16 pm
Subject: Re: ISP (Mediacom) will not update firmware since C7000V2 not on approved list. (NETGEAR Communities Subscription Update)
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to add them click on "choose file" and add them 1 at a time.
I hope all the files are here. I hadded them one at a time. Thank you for your patience. This kind of stuff is ouit of my wheelhouse.
well you added 1 page of the "log"
Not the "event log"
Or the cable connections page.
