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Forum Discussion
JandN93
Feb 03, 2019Follower
ISP says Netgear refuses to supply with FW updates
Just spoke with my ISP, Atlantic Broadband, and was told they are denied the firmware updates when requested. I have 2 of these modems and need both updated. I have no other options for ISPs. How do ...
DarrenM
Feb 07, 2019Sr. NETGEAR Moderator
You will have to have someone at your ISP fill out this to request the firmware.
https://www.netgear.com/service-providers/contact-us/CableMSO.aspx
DarrenM