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ISP SuddenLink Won't Update Firmware C6300 AC1750
MODEL: C6300|AC1750 FIRMWARE: V1.02.21 HARDWARE: V3.0 WINDOWS 10 PC MACBOOK AIR OS X SIERRA AMAZON FIRE TV 2 AMAZON FIRE STICK ANDROID SMARTPHONE OS MARSHMALLOW 3 IPHONES HP OFFICEJET PRO 8...
I bought a Netgear cm600 this week that was firmware v,5, and they are up to v,14. It still worked on my 100mbps plan, I was getting 117 with it. Than I bought the Orbi 3000ac and upgraded my plan to 300mbps. My first speed test was 390mbps, and after that I did not pass 5; the lack of firmware fried the modem at the high speeds LOL, I took back to frys the next day. Buy ASUS l, they are good with updates, but there is a whole society of modern and router guieks with a website that offers not only free firmwares, but enhanced firm ware that unlocks things you did not pay for.
Router firmware updates are easy to come by, cable modem updates on the other hand... not so much. An ISP keeps those locked down, since it's the connecting point to their network. Manufacturers honor this, and make it so the firmware can only be updated as a push from the ISP.
Just an update, Suddenlink has still not replied to my FCC complaint, and they only have 7 days left.
An FYI for anyone looking for additional info on SuddenLink to file a complaint. After some digging, I found their 499 filing through the FCC's ancient lookup site. Here was their latest:
Filer Identification Information:
499 Filer ID Number: 827243
Registration Current as of: Apr 3 2017 12:00AM
Legal Name of Reporting Entity: Cequel Communications, LLC.
Doing Business As: Suddenlink Communications
Principal Communications Type: Cable TV provider of local exchange
Universal Service Fund Contributor: Yes
(Contact USAC at 888-641-8722 if this is not correct.)
Holding Company: CEBRIDGE CONNECTIONS HOLDINGS LLC
Registration Number (CORESID): 0015784663
Management Company:
Headquarters Address: 520 Maryville Centre Drive
Suite 300
City: St Louis
State: MO
ZIP Code: 63141
Customer Inquiries Address: 520 Maryville Centre Drive
Suite 300
City: St Louis
State: MO
ZIP Code: 63141
Customer Inquiries Telephone: 314-315-9400 Ext:
Other Trade Names: Suddenlink Communications
CoStreet Communications
Cebridge Connections
Classic Cable
Correctional Cable
Classic Communicatins
Suddenlink Media
Suddenlink Security
Mercury Voice and DataAgent for Service of Process:
Local/Alternate Agent for Service
of Process:
Telephone:
Extension:
Fax:
E-mail:
Business Address of Agent for
Mail or Hand Service of Documents:
City:
State:
ZIP Code:
D.C. Agent for Service of Process: KC Halm
Davis Wright Tremaine, LLP
Telephone: 202-973-4287
Extension:
Fax: 202-973-4499
E-Mail: kchalm@dwt.com
Business Address of D.C. Agent for
Mail or Hand Service of Documents: 1919 Pennsylvania Avenue, NW
Suite 200
City: Washington
State: DC
ZIP Code: 20006FCC Registration Information:
Chief Executive Officer: Dexter Goei
Business Address: 520 Maryville Centre Drive
Suite 300
City: St Louis
State: MO
ZIP Code: 63141Chairman or Other Senior Officer: Abdelhakim Boubazine
Business Address: 520 Maryville Centre Drive
Suite 300
City: St Louis
State: MO
ZIP Code: 63141President or Other Senior Officer: Charles Stewart
Business Address: 520 Maryville Centre Drive
Suite 300
City: St Louis
State: MO
ZIP Code: 63141Jurisdictions in Which the Filing Entity Provides Telecommunications Services:
Alabama
Arizona
Arkansas
California
Florida
Georgia
Idaho
Illinois
Indiana
Kansas
Kentucky
Louisiana
Maryland
Mississippi
Missouri
Nevada
New Mexico
North Carolina
Ohio
Oklahoma
Puerto Rico
Tennessee
Texas
Virginia
Washington
West Virginia