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Forum Discussion
Varian66
Feb 02, 2021Aspirant
Issue with Modem CM1000 and router working together
Having issue with Modem CM1000, working with Router tplink AAC4000. Initially when I setup the router it was working for about a day. Then it started to cause the modem to basically shut off > ...
Varian66
Feb 02, 2021Aspirant
Correction on the Router Model > Archer A20 (US)
- FURRYe38Feb 02, 2021Guru - Experienced User
Try a NG router. TP-Link isn't recommended.
Be sure your using good quality LAN cable. CAT6 is recommended.
- Varian66Feb 02, 2021Aspirant
Getting a new Router is not the issue the Archer A20 is new. After researching the errors that the modem was reporting, going to get my ISP to investigate my lines into the house for noise.
Thank you for the response on the issue.
- FURRYe38Feb 02, 2021Guru - Experienced User
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853