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tmnewhome's avatar
tmnewhome
Follower
Jun 25, 2016

Issues with Netgear C7000 Cable Modem Router

After setting up my router/modem (Updated to latest firmware), I have been having trouble connecting devices to it.  My router is currently one floor below me but I am unable to connect my 2016 Macbook pro, Iphone 6s, HP laptop and Samsung 4k Smart TV to the router.  Even when I connect an extender to the router, and place that on the floor I am the connection is still very intermittent, slow, prone to drops and barely works.  

Firmware
Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jul 01, 2016

    Hello tmnewhome

     

    Have you tried to adjust the wireless channels to get a channel with the least amount of traffic?

     

    DarrenM