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Forum Discussion
strykerzr350
Jun 24, 2022Guide
It would seem that my CM2000 is dead now
I have had this modem for about 5 months now, and a simple power cycle using the reboot modem button on the devices UI page under where the MAC and serial number is bricked it or fried it. Now I have...
FURRYe38
Jun 24, 2022Guru - Experienced User
I would contact NG support:
https://my.netgear.com/support/contact.aspx
I've rebooted mine many times and haven't had any problems.
- strykerzr350Jun 24, 2022Guide
I already contacted them prior to me making this thread. How long does it take for them to get back to me?
- FURRYe38Jun 24, 2022Guru - Experienced User
We don't have that resource here in the forums.
Might contact a forum moderator as well:
- strykerzr350Jun 24, 2022Guide
This kinda bums me out it actually had a password on it that was kinda cool. Plus I hate it when tech decides to not work. This is literally my first ever modem that died on me and I have been using DOCSIS since 2008.
I got my CM1000 running right now as a means to be able to have internet in my house. While I wait for support.