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Forum Discussion
Saiban
Jun 26, 2022Tutor
Its good until it needs a firmware update
Its good until it needs a firmware update. Which they say is from the ISP and not them. But your ISP will say its not them its Netgear...and NOTHING gets taken care of and you lose out because one ha...
FURRYe38
Jun 26, 2022Guru - Experienced User
What model NG modem are you referring too?
ALL cable ISPs handle cable modem FW updates. Regardless of Mfr of the modem.
Saiban
Jun 26, 2022Tutor
Its good until it needs a firmware update. Which they say is from the ISP and not them. But your ISP will say its not them its Netgear...and NOTHING gets taken care of and your out because one hand says something different then the
- Raziel242Jun 26, 2022Guide
You can write the CEO Patrick Lo via email Patrick.lo@netgear.com or send a letter to
Patrick Lo
Netgear Chairman and CEO
350 East Plumeria Drive
San Jose, CA 95134
Hopefully some of you will get this as they keep deleting my posts and restricting my access.