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Forum Discussion
Saiban
Jun 26, 2022Tutor
Its good until it needs a firmware update
Its good until it needs a firmware update. Which they say is from the ISP and not them. But your ISP will say its not them its Netgear...and NOTHING gets taken care of and you lose out because one ha...
FURRYe38
Jun 26, 2022Guru - Experienced User
What model NG modem are you referring too?
ALL cable ISPs handle cable modem FW updates. Regardless of Mfr of the modem.
Saiban
Jun 26, 2022Tutor
Im referring to Nighthawk Router wifi Modem combo C7800 that cost me 400 bucks 8 months ago.
I understand what your saying....But 8hrs on the phone explaining it to 7 diffrent people from both ends including ISP provider and get nothing but the run around makes me wonder on who really doesn't want to fix the problem. Its very VERY frustrating having no help from EITHER companies
But yet im paying for all this , I have no idea what else to do but step away from both companies
I understand what your saying....But 8hrs on the phone explaining it to 7 diffrent people from both ends including ISP provider and get nothing but the run around makes me wonder on who really doesn't want to fix the problem. Its very VERY frustrating having no help from EITHER companies
But yet im paying for all this , I have no idea what else to do but step away from both companies