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Forum Discussion
Lag when gaming
I just recently replaced my old modem with a CM700. I have had the R7000 for a while and it runs with zero issues beside needing a reset recently to pick back up Wifi speed. Now when I am playing gam...
there's not any settings to change on the modem.
do you experience the same lag/issues if your gaming system is directly connected to the modem?
I am not in a location where that is possible but I built this PC months ago and never had any issues gaming on it. I am fairly close to my router (R7000). This is a new issue that just started. When I have my ping visible in game it will spike from 30-40 to 1000. When I ping test my router in Windows 10 everything looks fine. When I ping test Google DNS server I get occasional errors for request timed out.
I just realized there is a typo in the OP. The modem is a CM600. Hooked directly to the modem and running a ping test in terminal on my Macbook gives me bad results also. I have normal ping for a bit then it drops for 3-4 seconds and comes back. Xfinity claims everything looks fine on their side.
do you have a screen snip of the cable connections page and event logs from the modem?
I do not have one. I did hook up my old modem (zoom 5341J), which is probably almost 10 years old and a great modem it just won't handle the speed I upgraded to. When I was on the CM600 modem my jitter on a speed test was 97ms and on the zoom it is 3ms. I also played a match in an online game with the old modem and got no lag spikes. It seems like to me I just got a bad CM600.