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Forum Discussion
SoccerBall12
Mar 03, 2022Guide
LAN1, LAN2, LAN4 link down on AC1750 Firmware Version V3.01.14
Hi, my ethernet LAN1, LAN2, and LAN4 all have a status of Link Down. Lan3 is working. My router is the AC1750 WiFi cable modem model C6300. The firmware version V3.01.14. Is there a way to fix thi...
- Mar 04, 2022And if they're sending you a replacement, I'd mark this as solved so others don't try to fix a hardware failure thinking this isn't resolved. :)
plemans
Mar 03, 2022Guru - Experienced User
do you have something connected to those ports?
- SoccerBall12Mar 03, 2022GuideI have something plugged into Lan3 which is working. Lan1 is connected to my cable box. Lan2 to my smart TV. And lan4 an Xbox
- SoccerBall12Mar 03, 2022Guide
Even when I do not have things plugged into LAN1,2,4 they still do not work.
- plemansMar 03, 2022Guru - Experienced User
They won't work if something isn't connected.
And they're not working when devices are connected?
did you try a factory reset?
- SoccerBall12Mar 03, 2022GuideThanks, when I have something connected they do not work. I did try the reset button on the back. When I held the down the reset button the port lights flash but still didn’t work after releasing the reset button.