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Forum Discussion
chipalli
Mar 28, 2019Aspirant
Login password reset
I changed the login/password when I initially logged in (from admin/password). Now I can't find them and would like to change the wifi passwords but can't get in to the netgear genie ap without the login. What's the best way to reset the original routerlogin?
1 Reply
- plemansGuru - Experienced UserYou can try to login to the device with the browser and not the genie. When it asks for login info hit cancel. It should ask for serial number and then to answer your security questions.
https://kb.netgear.com/24220/How-do-I-recover-my-NETGEAR-admin-password-using-the-password-recovery-feature
If that doesn't work, a hard reset will reset them back to default.