NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
buckduck12
Mar 17, 2023Tutor
Looking for Netgear CAX80 Beta Firmware 2.1.3.1
Looking for beta firmware version 2.1.3.1 for my netgear CAX80. I read through the forums and found that the only way to fix the WiFi calling issue with this device (ipsec alg) is to install firmware...
buckduck12
Mar 22, 2023Tutor
I was finally able to get the beta firmware from Netgear Level 2 support, although I had to borrow a device from Best Buy so that they would even accept my calls. Don't even get me started on this support system...
Anyways, the firmware successfully installed and after disabling the SIP and IPSec Alg settings, WiFi calling works on my devices now. I would upload the firmware for future users who have this issue, but they made me sign a beta agreement restricting distribution. But just call support and insist escalation to L2 so that you can get the beta firmware. Also please continue to let them know that we need these features in the future public release versions.
- FURRYe38Mar 22, 2023Guru - Experienced User
So on the released FW versions, SIP and IPSEC enabled or disabled causes wifi calling to NOT work on the CAX80?
buckduck12 wrote:
I was finally able to get the beta firmware from Netgear Level 2 support, although I had to borrow a device from Best Buy so that they would even accept my calls. Don't even get me started on this support system...
Anyways, the firmware successfully installed and after disabling the SIP and IPSec Alg settings, WiFi calling works on my devices now. I would upload the firmware for future users who have this issue, but they made me sign a beta agreement restricting distribution. But just call support and insist escalation to L2 so that you can get the beta firmware. Also please continue to let them know that we need these features in the future public release versions.
- buckduck12Mar 22, 2023TutorCorrect. The SIP Alg and IPsec Alg functions are enabled by default with no ability to disable for any of the public release firmwares. With these enabled, WiFi calling does not work on the CAX80 for many devices as many users have reported.
Daydemon brought this issue up to the engineers back in 2020 and they created the beta firmware 2.1.3.1 to correct this issue, but never implemented it into the future releases.- FURRYe38Mar 22, 2023Guru - Experienced User
Ok, I'll get this back on NGs plate for review as see if we can make sure this is fully resolved.
I'll be checking my newly installed CAX30 as well for this.