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Forum Discussion
Looks like the cable modem side of my CAX30 router died. Any suggestions?
3 year old CAX30 router. Cable connection does not work. After warm and cold reboots, after going into the Cable Connection tab on the left menu, I get Status: Bad 3) If after the cable modem init...
Can you collect the following?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router