NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

welchdiane's avatar
welchdiane
Follower
Jan 16, 2022

Losing wifi connection NETGEAR Nighthawk Cable Modem WiFi Router Combo with Voice C7100V -

I am not a tech person at all. Keep losing wifi connection randomly for short periods of time. Have had the cable company out. They do not see an issue. The cable line from the street to the house has been replaced. We bought this in Sept 2020 for remote school and may need to do remote school again. 

 

I would appreciate ANY help!!!

My email is diane14w@yahoo.com because I am nervous that I will never find this forum again!!

Signed...a desperate mom!  :)

Diane

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    Is it only wifi connections that drop? 
    or do wired connections drop as well?

    What actually happens? Does it say "connected, no internet" or what happens when it drops? 

    Got a screensnip of the cable connections page and the event logs?