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HellKtty81's avatar
HellKtty81
Aspirant
Mar 17, 2025
Solved

LOW download speeds

just bought this was getting 950 Mbps with a modem then hooked to a router now varying from 80 -600 then falls flat to around 80 what could cause this ? comcast is my internet service provider . did i get the wrong one for comcast ? i about had it with this one if it keeps it up im returning it going back to my old set up 

  • apparently it fixed it self must have had a driver or something was screwing it up 

9 Replies

  • It should hit gigabit without issues. 

    How are you testing the speeds? 

    Wired? Wireless? 

    What site are you using for testing? 

    got a copy of the cable connections page and event logs? 

    • HellKtty81's avatar
      HellKtty81
      Aspirant

      i use ookla with new pc a ultra 9 285k with a rtx 5080 2 4 TB SSD with wifi 7 with a asus z890 hero motherboard is on ethernet on the 5G port on the ax2700 its the same using the 2.5 G port as well but i get the same result on my phone when i test it on netgear app plus when i had my old equipment had a arris s33 modem then a asus wifi router would get 949 Mbps constantly with no issues on the same sites . 

      • plemans's avatar
        plemans
        Guru

        got a copy of the cable connections page (shows upstream/downstream values) and event logs?

        those help check the line, Wouldn't be the first time something had gotten tightened wrong or caused a cable issue