NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Anthony_Heman's avatar
Jan 06, 2021
Solved

Mediacom owned Netgear CM1000 has recent Very Slow Upload

I've had this modem for since October 2017 and it  has done the job well up until about a month ago. Download speeds are all still great (130 megs, paying for 100), but upload is miserable... mostly ...
  • plemans's avatar
    Jan 06, 2021

    Not all of your downstream channels are locked and your upstream power is really low. You should be 35+ on the upstream. you're at 26. 

    Your logs would tell us more but it indicates a line issue at this point. 

    If your isp is saying "its not our lines, its the 3rd party modem" and won't fix it, I've had to actually rent a modem before to prove it was a line issue. Once its fixed, I simply returned the modem and put mine back in.