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Forum Discussion
5MissingOnOne
May 15, 2018Aspirant
Missing 5 GHz
I have 3 devices connected but one of them can't see the 5 GHz setting. - HP ENVY dv7 Notebook PC
DarrenM
May 17, 2018Sr. NETGEAR Moderator
Have you checked the networks saved by that PC and clear them?
DarrenM
- 5MissingOnOneMay 22, 2018Aspirant
Yes and they have been cleared. I see the 2.4 and I can hook up to that, but I can't find the 5.0.
One two other mobile devices, I can see and I use, the 5.0 channel.
- DarrenMMay 24, 2018Sr. NETGEAR Moderator
You could try to change the SSID on the 5ghz network just to troubleshoot see if it shows up.
DarrenM
- 5MissingOnOneMay 25, 2018Aspirant
Are you talking about changing the name? If I do that, will the other devices that use it, get kicked off and then I'll have to log in on all of those again?
I do see it on other devices.