NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

lrmkbambery's avatar
lrmkbambery
Aspirant
May 08, 2020

Model 6250. Rcvd signal from Comcast not routed to TV, laptop or printer.

See note above. Comcast has shown router to be receiving its signal but it's not being routed to TV or laptop or laptop to printer.

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What device do you have? there's both an R6250 and a C6250

    If you have the R6250, what modem is it connected to?

    Whats actually going on? Your desciption leaves some to be desired.

    Is wifi broadcast and your able to connect but get "no internet" , is wifi not broadcasting at all? do hardwired devices work? 

    Are you able to log into the router?

    you say comcast has signal, did they provision/activate it? 

    Log into the modem and take a screen snip of the modem cable connection page and the logs and post that here. 

      • plemans's avatar
        plemans
        Guru - Experienced User
        if you posted a picture, a moderator has to approve it. If you didn't, I have no idea what you posted.