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Dom22806's avatar
Dom22806
Follower
Mar 28, 2022

Model c6230 will not connect wirelessly to any PS4 in my house

For the past couple of weeks me and my roommate have not been able to connect our PS4 to the wifi. Using a Ethernet cable works but that is not practice with where our rooms and the router is. We have tried everything with our ps4s to get them updated and resetting them. Nothing works we are still getting the same messages that we cannot connect to internet. Does anyone have any idea how to fix this. All other devices can connect perfectly.

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Mar 28, 2022

    are you trying to connect to the 2.4ghz or the 5ghz?

    Have you tried factory resetting the router? 
    What error do you get? 

     

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Mar 29, 2022
    Dom22806 wrote:

    We have tried everything with our ps4s to get them updated and resetting them. Nothing works we are still getting the same messages that we cannot connect to internet.

    Tried ""everything" is a bold statement that doesn't tell us what you actually did.

     

    Did you tell the ps4s to forget their wifi links to the router and then set up from scratch?

     

    And as, plemans says, "cannot connect to internet" is a bit thin on useful detail.

     

    What did you do and where does it go wrong?

     

    Then there is this:

     

    Search - NETGEAR Communities – PS4

     

    There might be a few clues in there.