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Forum Discussion
verna1953
Jul 06, 2023Aspirant
Model C7000v2 help
just purchased this last August and now I can not use it unless its 10G for Xfinity. Actually I can use it but its so very slow now and alot of pages will not load. I do not know what to do. The pric...
Kitsap
Jul 06, 2023Master
verna1953 wrote:just purchased this last August and now I can not use it unless its 10G for Xfinity. Actually I can use it but its so very slow now and alot of pages will not load. I do not know what to do. The price I paid for this router/modem combo I can not afford to keep buying new ones. I do not think its 10g and I don't think I can even upgrade it.Can someone please help me?
Your modem is a certified DOCSIS 3.0 device that will work fine with downloads up to around 940 Mbps. No need to get whipsawed by the Xfinity 10G marketing machine and their various scare tactic notices. With your hardware, there is no need to purchase any higher download tier than 1 Gbps. The C7000v2 technology is getting long in the tooth, but it should continue to perform well.
Follow FURRYe38 recommendations and if that does not work, more help will follow.