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Forum Discussion
Model C7000v2 help
just purchased this last August and now I can not use it unless its 10G for Xfinity. Actually I can use it but its so very slow now and alot of pages will not load. I do not know what to do. The pric...
This model modem can't and will never do or see or support 10Gb. Max speed support is 1Gb.
Ask the ISP to set your ISP speed tier to 800Mpbs or 1Gb for the download.
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
Is there a way to remove all my devices from the netgear login and start all over? That way I can name what is on there