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Forum Discussion

ah1970's avatar
ah1970
Follower
Jan 10, 2018

Model C7100V is not working for Xfinity Voice- Choppiness

We purchased the Nighthawk AC 1900 router because it says that it is made to work with Xfinity Internet and Voice. We have had nothing but problems using voice. Internet is fine. When I am talking to...
Troubleshooting
dpmacv's avatar
dpmacv
Initiate
Jan 24, 2018

I am have the same issue here and feel the same way spent a lot of money and the ting is not working. I have to reset the unit at least once a week and it is frustrating. I am hoping that there is a firmware update to fix this issue or I just bough an expensive router

RichPublic's avatar
RichPublic
Tutor
Feb 07, 2018

Same issue here.  Need Netgear Firmware update.

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Feb 08, 2018

    Hello everyone 

     

    I have checked on this issue and we do have firmware to address the issues with voice quality right now it is going through certification with Comcast and I do not have a ETA on a release of that firmware.

     

    DarrenM