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Forum Discussion
ah1970
Jan 10, 2018Follower
Model C7100V is not working for Xfinity Voice- Choppiness
We purchased the Nighthawk AC 1900 router because it says that it is made to work with Xfinity Internet and Voice. We have had nothing but problems using voice. Internet is fine. When I am talking to...
ronpluscheri
Feb 21, 2018Aspirant
I have exactly the same problem. I have not been able to find a solution and I agree this seems to be a waste of money.
RichPublic
Feb 22, 2018Tutor
Comcast is in the process of rolling out Firmware 2.01.33. This is supposed to have a fix for our issue. In the meantime, I have been using the NetGear iOS App to reboot my router once per day and that has been keeping things usable until a fix is obtained. I don't like the fact that we have to wait for Comcast but that seem to be more a Comcast issue than a NetGear issue.
- DarrenMFeb 22, 2018Sr. NETGEAR Moderator
Hello Everyone
I have been informed that comcast is planning to roll out the firmware on 2/28 if there are no issues or delays.
DarrenM
- DarrenMFeb 28, 2018Sr. NETGEAR Moderator
The firmware was released by comcast today you may want to do a reboot on the modem by unplugging the power and powering back on so the modem will download the new firmware.
DarrenM
- RichPublicMar 01, 2018TutorI rebooted and got the new firmware as expected. Fingers crossed.