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Modem reboot helps for 5 minutes then needs repeat
Greetings, I am experiencing up and download speeds that vary alot. I pay for 110mbps down / 10up. At times it gets so slow that I can't load web pages. When I do a speed test it shows betwee...
Looks like he fixed it. Everything is working as it's supposed to.
do you have a screen snip of the cable connections page and the event logs?
Also, remove any splitter, amplifiers, or signal attenuators for the line.
Check the line for kinks, damage, old/bad/corroded/cheap connectors and replace them if there are.
I recommend moving the modem to right where the coax comes into the home to prevent wiring in the home from being the issue.
Hi plemans, Thanks for your reply.
Can't seem to upload that log. Not sure what I'm doing wrong.
The log entries all are critcal 3, Error 4, and Warning 5, Notice 6
These are the most common messages from the log:
**Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=94:a6:7e:c6:92:54;CMTS-MAC=00:17:10:91:70:07;CM-QOS=1.1;CM-VER=3.0;
**SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=94:a6:7e:c6:92:54;CMTS-MAC=00:17:10:91:70:07;CM-QOS=1.1;CM-VER=3.0;
**Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=94:a6:7e:c6:92:54;CMTS-MAC=00:17:10:91:70:07;CM-QOS=1.1;CM-VER=3.0;
**Resetting the cable modem due to docsDevResetNow
**Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=94:a6:7e:c6:92:54;CMTS-MAC=00:17:10:91:70:07;CM-QOS=1.1;CM-VER=3.0;
**MDD message timeout;CM-MAC=94:a6:7e:c6:92:54;CMTS-MAC=00:17:10:91:70:07;CM-QOS=1.1;CM-VER=3.0;
Overriding MDD IP initialization parameters; IP provisioning mode = IPv6
2 of these entries are dated 01/01/1970...The others are all current dates
The cable company replaced all the cable and connections from the telephone pole to the modem. When that didn't help I bought this modem several months ago hoping it would help. There is a new splitter that I will bypass as a test.
The modem is 6 feet from where the cable enters the house.
When I tried to send this post I got message saying that this site had removed invalid HTML. Not sure what that is about.
