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Modem reboot helps for 5 minutes then needs repeat
Greetings, I am experiencing up and download speeds that vary alot. I pay for 110mbps down / 10up. At times it gets so slow that I can't load web pages. When I do a speed test it shows betwee...
Looks like he fixed it. Everything is working as it's supposed to.
Hi plemans, Thanks for your reply.
Can't seem to upload that log. Not sure what I'm doing wrong.
The log entries all are critcal 3, Error 4, and Warning 5, Notice 6
These are the most common messages from the log:
**Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=94:a6:7e:c6:92:54;CMTS-MAC=00:17:10:91:70:07;CM-QOS=1.1;CM-VER=3.0;
**SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=94:a6:7e:c6:92:54;CMTS-MAC=00:17:10:91:70:07;CM-QOS=1.1;CM-VER=3.0;
**Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=94:a6:7e:c6:92:54;CMTS-MAC=00:17:10:91:70:07;CM-QOS=1.1;CM-VER=3.0;
**Resetting the cable modem due to docsDevResetNow
**Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=94:a6:7e:c6:92:54;CMTS-MAC=00:17:10:91:70:07;CM-QOS=1.1;CM-VER=3.0;
**MDD message timeout;CM-MAC=94:a6:7e:c6:92:54;CMTS-MAC=00:17:10:91:70:07;CM-QOS=1.1;CM-VER=3.0;
Overriding MDD IP initialization parameters; IP provisioning mode = IPv6
2 of these entries are dated 01/01/1970...The others are all current dates
The cable company replaced all the cable and connections from the telephone pole to the modem. When that didn't help I bought this modem several months ago hoping it would help. There is a new splitter that I will bypass as a test.
The modem is 6 feet from where the cable enters the house.
When I tried to send this post I got message saying that this site had removed invalid HTML. Not sure what that is about.
You should be able to attach screen snips. get the cable connections page.
the log is indicating line issues but it helps to have the cable connections page as well.
I get this message when I try to post either of the logs.
Message cannot exceed 20,000 characters.
That's why I said take a screen snip. Make sure to get the cable connections page with snr/downstream/upstream/correctables.
I will post it in pieces...
Frequency start Value This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. Starting Frequency Startup Procedure
Procedure Status Comment Acquire Downstream Channel 591000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Security Enabled BPI+ IP Provisioning Mode IPv6 Only ipv6Only(1) Sorry about this. I use and send screen shoots all the time, but I can't make it work today.
11 Locked QAM256 27 651000000 Hz 10.9 dBmV 41.4 dB 348670 104361 12 Locked QAM256 28 657000000 Hz 10.7 dBmV 41.2 dB 11 0 13 Locked QAM256 29 663000000 Hz 10.6 dBmV 41 dB 0 0 14 Locked QAM256 30 669000000 Hz 10 dBmV 40.3 dB 0 0 15 Locked QAM256 31 675000000 Hz 9.8 dBmV 40.1 dB 0 0 16 Locked QAM256 32 681000000 Hz 9.6 dBmV 40.2 dB 0 0 Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 1 5120 Ksym/sec 17600000 Hz 39.5 dBmV 2 Locked ATDMA 2 5120 Ksym/sec 24000000 Hz 39.5 dBmV 3 Locked ATDMA 3 5120 Ksym/sec 30400000 Hz 40.8 dBmV 4 Locked ATDMA 4 5120 Ksym/sec 36800000 Hz 41.5 dBmV