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Forum Discussion
Modem/ Router dropping all 5G connections every 12 hours. Netgear Model # C6000v2. Firmware V1.03.04
Hi - I was wondering if anyone has come across this before. The modem/router drops all wifi connections to all devices (5 total) exactly 12 hours after it has been restarted. When this happens the ne...
Busch965 wrote:
Hello,
It sounds like you've done some troubleshooting already, but there are a few more things you can try to resolve the issue.
Check for firmware updates: Make sure that your router has the latest firmware updates installed. You can check for updates in the Nighthawk app or by visiting the Netgear website.
That one could be a waste of time.
The C6000v2 is a cable modem/router. The firmware is beyond your control. Only your ISP can do anything about that.
The firmware level is V1.03.04 and the Netgear site shows this as the current level for COX (the ISP). Comcast approves the V1.03.13 level but I'm not ready to move beyond the level set by COX. The NightHawk app does not show any pending firmware updates.
miffed wrote:
Comcast approves the V1.03.13 level but I'm not ready to move beyond the level set by COX.
As I explained, you can't . Only Cox can do that.
The NightHawk app does not show any pending firmware updates.
It won't and never will.
I am surprised that you were led down the firmware blind alley with a cable modem.
Did you read the page at the end of the link I posted?
As plemans suggests, start with a reset.
For a fully controllable cable network you can buy a modem-only box and add the router of your choice, or buy one of the newer CAX routers which has separate modem and router firmware.