NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Recario
Jun 04, 2020Follower
MODEM ROUTER EASILY GETS HOT
The Modem gets HOT easily after it was turned on. like 10 minutes the top surface is already hot. is this normal or the unit is deffective?
FURRYe38
Jun 08, 2020Guru - Experienced User
Most modem/router combo units do get warm.
To verify how hot its' getting, you'd need to get you a laser temp guage and see how hot it's getting. Then look at the spec sheet to see the temp range that is set for this modem.
Be sure the modem is in a well ventilated room. You can always place a laptop fan cooler under the modem to help keep the modem cool. Something I always do with my gateway modem I use.
antinode
Jun 08, 2020Guru
> [...] HOT [...]
Define "HOT".
> is this normal or the unit is deffective?
Hard to say, without knowing what "this" is.
If the thing works (for many years), then it might be normal.
If you're worried about it, then I'd complain to Netgear support
while the warranty is still in effect.
> To verify how hot its' getting, you'd need to get you a laser temp
> guage [...]
Or any suitable thermometer.
> [...] Then look at the spec sheet to see the temp range that is set
> for this modem.
I've never seen a "spec sheet" which mentions the case temperature of
a device like this. Has anyone?
- FURRYe38Jun 08, 2020Guru - Experienced User
Technical specifications:
Feature Description
Network protocol and standards compatibility
Data and routing protocols: TCP/IP, DHCP server and client, DNS relay, NAT
(many-to-one), and TFTP clientPower adapter • North America: 120V, 60 Hz, input
• All regions (output): 12 VDC @ 2.5A output 30W maximumPhysical specifications • Dimensions: 9.25 x 6.1 x 2.25 in. (235 x 155 x 57 mm)
• Weight: 0.95 lb (0.44 kg)Environmental • Operating temperature: 32° to 113°F (0° to 45°C)
• Operating humidity: 90% maximum relative humidity, noncondensing
• Electromagnetic emissions: Meets requirements of: FCC Part 15 Class B.Interface Local: 10BASE-T, 100/1000BASE-Tx, RJ-45
802.11ac/a/n/g/b
Internet: DOCSIS 3.0. Downward compatible with DOCSIS 2.0, 1.1 and 1.0- antinodeJun 08, 2020Guru
> Technical specifications: [...]
So? Please, help me out. I see no "case temperature" there. "Case"
and "Environmental" are spelled differently for a reason. For any
simple device which consumes power, I'd expect its case temperature to
exceed the ambient temperature.
Great animated icon, though. Love the useless "My Setup" info, too.