NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Initiate

Dec 11, 2021

Monitor modem

Hi, I have Comcast as ISP, CM1200 as modem. And I used to have Eero 6 (1 router and 1 extender) which I have replaced with Netgear AX1800 (2 satellite and 1 modem). For last 2 weeks, I was facing ...

plemans

Guru - Experienced User

Dec 11, 2021

You can view the event logs and the cable connections page the cm1200 to see how its been performing.

soumeng

Initiate

Dec 12, 2021

Can you elaborate more on how/where can I check these?

plemans
Guru - Experienced User
Dec 13, 2021
when you log into the modem, if you click on the internet icon, it takes you to the cable connections page.

there's also a section for the modem's logs.

https://kb.netgear.com/000059644/How-do-I-log-in-to-my-NETGEAR-cable-modem

https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router

https://kb.netgear.com/30008/How-do-I-obtain-the-event-logs-from-a-NETGEAR-cable-modem-modem-router