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Forum Discussion

rmish's avatar
rmish
Aspirant
Aug 10, 2020

MTA Status

I installed my cable modem, CM500V, after we lost power due to a tropical storm here in NJ.  Everything works except my voice line/phones.  I contacted my ISP, Optimum, with no luck.  On their end, t...
rmish's avatar
rmish
Aspirant
Aug 18, 2020

Thank you for your suggestion.  I found out from Optimum that Netgear is not compatible with their voice services.  I am returning the modem and I purchased one that is compatible (Arris).

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 18, 2020

Thank for letting us know. 

 

Good Luck.