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Forum Discussion
kevomac12
Sep 12, 2018Aspirant
My CM-400, and I lost the orginal SSID, can't connect to my Fire Stick TV device!
Lost original SSID, I have mac and s/n, windows 10 home premium, and the DEFAULT username and password do not work!
HELP!!!
vkdelta
Sep 12, 2018NETGEAR Employee Retired
CM400 is not a WIFI device. you should have some other router. Ideally factory reset the router.
kevomac12
Sep 13, 2018Aspirant
Sorry I mis-typed, I need to get the SSID to access my CM-400 (netgear) cable modem (I have MAC address, & S/N), to allow my Firestick, to access my AC-1200 (netgear) Wi-Fi router...to my cable modem and the internet!
Can I get assitance to acommplish my objective?
- antinodeSep 13, 2018Guru
> Can I get assitance to acommplish my objective?
I don't see how. An SSID is a wireless-network concept. A CM400 is
a cable-TV modem, only, and has no wireless-network interface.
What, exactly, would you like to do? What is your "my objective?"?- kevomac12Sep 14, 2018Aspirant
My objective is to use the serial number and mac address to recover the SSID and interface my Firestick to my wi-fi router.
- antinodeSep 14, 2018Guru
> [...] recover the SSID and interface my Firestick to my wi-fi router.
A CM400 is not your "my wi-fi router".
> [...] my AC-1200 (netgear) Wi-Fi router [...]
"AC-1200" (or "AC1200") is a speed, not a model number. Ever
helpful, Netgear product packaging emphasizes speeds like "ACxxxx", but
that's not the model identifier. Look at the product label.
An SSID is the name of a wireless network, which the router typically
broadcasts, so what, exactly, are you trying to "recover"?
Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation. Get the User Manual. Read. Look for
"Types of Logins".
> [...] and the DEFAULT username and password do not work!
Which "the DEFAULT username and password"? If you're trying to use a
web browser to access the router's web site, and the default credentials
("admin", "password") don't work, then the usual solution is a settings
reset. Look for "Factory Settings" in the User Manual. Some devices
(and firmware versions) claim to offer a lost-password recovery scheme,
which might work, but which seems to generate many complaints in these
forums. (None of which has anything to do with an SSID.)
Still a mystery would be why you need to do any of this to "interface
my Firestick to my wi-fi router."