My download speeds are half what they were 6 months ago

Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 
What is the brand and model of the host wifi router connected to the modem?

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Jimkowal wrote:

I got the same email from Comcast.  My download speeds are half what they were 6 months ago (just checked and got 471 Mbs). I also experience periodic loss of connection. 

 

My firmware is V2.01.03

 

Is Netgear really working on this?  

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