NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Ydkjack's avatar
Ydkjack
Follower
Mar 17, 2022

My model number C7000v2 not completing a reboot

Xfinity emailed saying much faster upload and down available just reboot your modem. The modem seems unable to complete the reboot 2 bottom lights continue to blink and the wifi can't connect with my ooma or roku. Any suggestions?

Troubleshooting

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Mar 17, 2022

    Try disconnecting it from power and coax for 2 minutes. 

    then connect the coax back up and boot it back up.