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Forum Discussion

GrandVizierNapp's avatar
Jul 12, 2017

my modem/router combo keeps at random times drops inter connection

This modem and router  combo keeps dropping internet connection while im in a middle of online gaming or streaming videos the model of the router combo is C3000. I have tried changing channels to see if that is an issue to no resolution of the problem. i cant have a direct connection to the combo at all times due to the location it is at wher the ISP placed it to be more in the center of the house if there are aany solutions to this please help.

 

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello GrandvizierNapp

     

    Do you know if another device connects to the network when the drops happen? Have you looked at the modem logs during drops.

     

    DarrenM