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Forum Discussion
Hiraminho
Jul 11, 2020Follower
My router is stuck on a black screen with 2 green lines going across with text in between.
So recently my internet has been going out and usually during the week I don’t really care since I work and am usually not home. However this time it went out and has been out for days and it’s the we...
FURRYe38
Jul 12, 2020Guru - Experienced User
I would contact NG support and see if they can help you.
Might contact the ISP again and let them know what happens. See if they can help re-send the FW they use for this model modem as FW updates come from the ISP.