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Forum Discussion
My upstream light burned out completely on the CM2000
It seems like the upstream light on my CM2000 has burned out and is out of warranty. The globe light is not far behind it also. They all use to be bright but have gotten dimmer over time.
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Is the modem working?
Try a different power supply with same volts and amps?
- Tried that already, occasionally when I would look at the modem I would notice it flicker, not like it was getting and upstream status but flicker like a light bulb.
I think Netgear is pushing these LEDs to hard. A user on DSL reports said that even his Motorola modem had a light burn out on it.
If I knew the specs of the LED they used I could replace it. I triggered a scenario where the modem went into one channel locked. The amber LED works fine.
I have uploaded a picture of the problem.No, that's not a power problem on the LEDs. Those indicate a difference in connection or status on the cable coax line and signal on it.
Have you looked at the user manual to see what the LED colors and behaviors indicate?
is the modem working for you?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
