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cardinal85's avatar
cardinal85
Aspirant
Dec 10, 2020
Solved

N300 C3000 for Mac. Can't log in to modem router

My iPhone is telling me that my network security is weak and that I need to upgrade my security to WPA2(AES) from WPA-PSK [TKIP} + WPA2-PSK [AES] but I can't log in to the modem router. I went through the Guided Assistance process at the Netgear web site and I have tried http://routerlogin.net and http://192.168.0.1 in addition to the router number in my computer Wi-Fi settings. Every time I get the message "You may not be connected to your Router’s WiFi network. To access routerlogin.com, your device must be connected to your Router’s WiFi network". I've tried both wireless and ethernet in both Safari and Firefox. I am using a 10-year-old MacBook Pro but have the same results with my 2019 MacBook Pro. I notice that neither of the top two buttons on the modem router (WPS button or WiFi On/Off button are lit and pressing them each for up to 15 seconds didn't activate them. Any suggestions would be greatly appreciated.

  • plemans's avatar
    plemans
    Dec 14, 2020
    cardinal85 wrote:

    Thank you for all your assistance up to this point. This morning I was able to log into the router and change to a secure password. I also was able to upgrade the security to WPA2-PSK (AES) and I chose "apply". I then disabled the Netgear router because my AirPort base station already has a router. Now in Netgear Genie I no longer see the "Wireless" option to check the level of security. Does this mean the WPA2 security is disabled if the Netgear router is disabled? I would appreciate your advice. Thanks very much.

    If you disabled the "router" portion of the C3000, then its your airports wireless that is having the wireless security issue because the wireless is disabled on the C3000. When router mode is disabled, it functions only as a modem. 

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