N300 C3000 troubleshoot red power LED

Question

Good morning,I am not currently home with the router but I'm hoping my question is general enough. When I first got this router, I had this same issue. My power LED is red, but all of the other lights are solid green. After some flubbing, (read: I'm not sure what I did) I got it to work.Last night the same issue occured, but no amount of flubbing is changing anything. I tried to unplug it, leave it unplugged for a bit, plug it back in, push the on-off button, and the factory reset button on the bottom but nothing ever changes. I like to think I'm fairly tech savvy, so I took to Google for help and couldn't find anything specific like this. I appreciate any advice and I can get more information from someone home if specifics are needed. Thank you.

Retired_Member · Answer

Red power LED&nbsp;usually means hardware failure, the manual for this device is a JOKE&nbsp;It doesn't address a red or amber power LED.&nbsp;Bottom line if less than a year old contact support via MyNetgear...support....replace my defective device.....over a year replace it.

Liquidnight1026 · Answer

Hey searay,&nbsp;I'll have to say that I agree... although I had high hopes for a 100 page manual.&nbsp;I bought this item refurbished off ebay, and I have contacted the seller.&nbsp;I called NetGear tech support this morning. The guy told me to update the firmware from NetGear's page (which I am unsure if I will be able to do seeing as how I cannot connect to the internet), or I could have one of their techs do it for me for a price. Which I cannot even image what that will cost me.&nbsp;I just don't want to pay Time Warner Cable that extra $10 a month anymore! This is what I get for being cheap, I suppose ;)

Retired_Member · Answer

Buying a used router is like buy used underwear..........

Liquidnight1026 · Answer

That's a little overboard, isn't it? :smileysurprised:&nbsp;Or am I really out of the loop on how badly I messed up here?

Retired_Member · Answer

You're in luck the manual has 103 pages.&nbsp;http://www.downloads.netgear.com/files/GDC/C3000/C3000_UM_21Aug2014.pdf&nbsp;New C3000's go for $99 at most big box stores. Like I said earlier the&nbsp;manual&nbsp;is a joke&nbsp;is has Zero information on what a solid red or amber power led means.&nbsp;Users cannot update the firmware even if you could locate a update. The tech was talking out of his usb port (a$$)&nbsp;These are junk, very little range, I know, I bought one for my Son In Law last year.&nbsp;Get your money back if you can,

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N300 C3000 troubleshoot red power LED

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