N300 WiFi Cable Modem Router Model C3000

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RuthieGear518 wrote:

I am trying to connect my My Cloud External Storage Device and was told by Western Digitl that I needed to contact someone online mainly http://routerlogin.net 

 

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That is not a "site" out in the internet, it is a local address that you use to get at the "control centre" for your

C3000. Just use any browser to go there.

If you read the:

N300 WiFi Cable Modem Router Model C3000 Quick Start Guide

you'll see that you can also try

http://192.168.0.1

(Sometimes it is http://192.168.1.1.)

As I understand it, you want to connect the My Cloud External Storage Device to your network. This looks like a USB device. You can find details of how to use USB devices with this modem/router in the full manual:

N600 WiFi Cable Modem Router Model C3000 User Manual

See chapter 5.