This is a repost as I have not been able to resolve this and Netgear refuses to help.

I installed the N450 Cable Modem in-order to have access to an "external" USB hard drive to serve as a Backup drive for all the computers in my home. This hard drive is a standard drive in an external (USB) hard drive case. All worked well for awhile ( I guess about 6 - 7 months). During that time I added a second USB drive to the N450 and all was well. One day I noticed that the drives were not accessible and using Netgenie access the modem and "readyshare" indicated that no drives were present. I checked the drives on another computer and they work properly I then and tried a thumb drive in the modem and tried a thumb drive in the modem and again readyshare indicated that there was nothing there.

So I contacted Netgear and was told that because I was about a month out of warranty no one would even give me a hint as to the problem unless I paid for a service contract.

I can log into the modem and see all the devices on my network (minus the usb drives connected to the N450) and if I select readyshare (basic) I get mixed results, sometimes I will get a message saying the modem does not support readyshare, sometimes it will show a drive connected when there isn't and sometimes it will show a drive but says it cannot connect to it. I've checked to see if I have the latest firmware and it indicates I do.

Any help or insight is appreciated.

Regards

Model: N450 (CG3000Dv2)|N450 WiFi Cable Modem Router

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N450 CG3000Dv2 Unable to access USB ports