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Forum Discussion

Vivienne's avatar
Vivienne
Follower
Sep 06, 2015

N450 WiFi keeps disconnecting

Hello,   So I bought my Netgear N450 WiFi cable modem router on April 30, 2015 and in the past month I've been having WiFi connection problems. The internet works just fine, but for some reason the...
Troubleshooting
amitshah28's avatar
amitshah28
Aspirant
Nov 12, 2015

I have the same issue...on the hardwire the N450 works super fast but on wireless its super slow ..had comacast guys check for 3 hrs all connection , software etc..from their end the signal is good ..looks like an issue to n450 for wireless connection on comcast 

DexterJB's avatar
DexterJB
NETGEAR Moderator
Nov 24, 2015

Hi amitshah28,

 

1. Does the issue happen on all of your devices?

2. Have you tried changing the wireless channel?

3. Does the issue happen whether the devices are close or far from the N450?

 

Regards,

 

Dexter

Community Team

  • amitshah28's avatar
    amitshah28
    Aspirant
    Nov 25, 2015

    its happens across devices , tried with multiple channels but not much luck. ir-respective of location the problem exist. when i hardwire get super speed  but on wireless its bad..looks like need to change the router itself

  • winglander's avatar
    winglander
    Aspirant
    Jan 08, 2016

    I have this issue but only with one single item: my wife's Dell tablet.  The issue is specific to her tablet and this router and I can tether to my cell and everything works great.  I have alos taken to other WiFi connections and it works perfectly fine.  No other item in the house seems to have this issue either.  Any suggestions?

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Jan 12, 2016

      winglander 

       

      Have you tried to tell the tablet to forget the network and reconnect could be some bad saved settings in the tablet for that network. You may also want to do Ip address reservation for the tablets mac and ip address as the issue could be a IP conflict. You will find this setting in the router under LAN ip then  fill in the mac and ip address then click add under DHCP Reservation Lease.

       

      DarrenM

      • craigwf's avatar
        craigwf
        Tutor
        Mar 23, 2016

        I bought my N450 at the end of November, 2015 and now (after the 90 day period, of course) it has started having wifi disconnects.  The hard-wired connection is solid as a rock, but the wifi just occasionally quits to all devices (Android and Mac), near and far, until I reboot the modem/router.  This is happening about every third day.  My firmware is the current one for Comcast (3.01.06).