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Forum Discussion
N450 WiFi keeps disconnecting
Hello, So I bought my Netgear N450 WiFi cable modem router on April 30, 2015 and in the past month I've been having WiFi connection problems. The internet works just fine, but for some reason the...
And on the 8th day, the brand new CG3000DV2 disconnected all wifi devices and would not allow them to reconnect until I unplugged and then re-plugged the power to the gateway. What is causing this behavior? Could this be the firmware Comcast has pushed to me, V3.01.06? I am very disappointed. I thought Netgear was known for reliability.
After another three days from the last post, again got disconnected from all wifi devices and was unable to reconnect until a hard reboot. Called Netgear Tech Support who was quick to blame Comcast saying that if the problem came from both the original purchase and from the "tested" replacement they sent (probably a return that had the same problem but seemed OK when they tested it for 2 minutes), then it must be a problem with the ISP. They are, however, shipping me a new replacement unit. We'll see how that works out.
I called Comcast and some lady in India told me she would "synchronize" my gateway and that "this this will fix the problem." After she did it, nothing changed on the gateway; it didn't reboot or have any changed settings. Four days later I awoke to find all wifi devices disconnected and unable to reconnect until I did a hard reboot of the gateway. :smileysad: