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Forum Discussion

Vivienne's avatar
Vivienne
Follower
Sep 06, 2015

N450 WiFi keeps disconnecting

Hello,   So I bought my Netgear N450 WiFi cable modem router on April 30, 2015 and in the past month I've been having WiFi connection problems. The internet works just fine, but for some reason the...
Troubleshooting
rmctodd's avatar
rmctodd
Aspirant
Oct 28, 2016

I faced this problem several months ago and I used a different router with this modem. Now I'm trying to debug this and I find the same issues described here.

- The wifi connection dies on almost all devices

- The wired connection is fine

- On changing the wifi channel (after connecting using wire), the wifi works for some time and usually within a few hours, it is down again.

 

Does netgear have a solution or a firmware upgrade planned? Will comcast deploy it?

 

I'm using the latest firmware version: 3.01.06

 

I've been using this for 2 years now (although I've had this problem for several months). I'm pretty disappointed that this hasn't been solved even though many people are reporting this issue.

  • bakingsoda's avatar
    bakingsoda
    Aspirant
    Oct 31, 2016

    What is the second router you use to test with? 

     

    I'm also having the same issue with my N450 with Time Warner.  Only started noticing the issue recently.  On TWC's site (Should I Lease or Buy a Modem page -> Download speeds up to 100Mbps section), the N450 is grayed out and listed as an "Internet Modem Only".  TWC is probably trying to force us to an upgrade and make it seem like there is an issue with our hardware.  Obviously this is not just an "Internet Modem Only".

     

    https://www.timewarnercable.com/en/support/internet/topics/lease-or-buy-modem.html

    • rmctodd's avatar
      rmctodd
      Aspirant
      Oct 31, 2016

      Hi:

       

      I used a Linksys WRT54G router which is an old router.

       

      I should add that this one was working well for a year and I suspect that a firmware upgrade ruined it. This is not just a modem.

       

       

       

       

    • tomlyu's avatar
      tomlyu
      Aspirant
      Nov 01, 2016

      Called TWC several times today, they insisted that the firmware update was pushed out by Netgear, who we can trust?