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Forum Discussion

Vivienne's avatar
Vivienne
Follower
Sep 06, 2015

N450 WiFi keeps disconnecting

Hello,   So I bought my Netgear N450 WiFi cable modem router on April 30, 2015 and in the past month I've been having WiFi connection problems. The internet works just fine, but for some reason the...
Troubleshooting
tomlyu's avatar
tomlyu
Aspirant
Nov 02, 2016
Hi Darren,
Thanks for replying.
I checked the link in your post, it suggests that the firmware version for my N450 should be v1.00.05 but the actual version is v3.01.06

Do you mean Netgear gave a wrong baseline firmware to TWC or TWC pushed out a wrong version of firmware?

DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Nov 02, 2016

Hello Tomlyu

 

Which firmware version is your modem on?

 

DarrenM

  • tomlyu's avatar
    tomlyu
    Aspirant
    Nov 02, 2016

    Hi Darren,

     

    It's V3.01.06 now.

     

    Thanks

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Nov 02, 2016

      The article must me wrong that is the latest firmware.

       

      DarrenM

      • tomlyu's avatar
        tomlyu
        Aspirant
        Nov 02, 2016

        Hi Darren,

         

        Let me understand what you're saying here:

         

        1. Netgear provide original firmware source code to TWC, within the original firmware, the WIFI signal is set to "Strong" or "Normal";

        2. TWC deliberately modified the firmware, and compiled the modified source code, then pushed the firmware binary file to customer's N450 device;

        3. After the firmware update, the customer's device has really weak WIFI signal, and customer cannot change the signal strength settings, but Netgear has nothing to do with this issue.

         

        Am I right?

         

        Thanks