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N450/CG3000Dv2 WiFi drop and Interface Lockup
Last week Time Warner Cable pushed firmware V3.01.06 to my N450 modem/router. Since the update, i can't go more than 24 hours without having to pull the power because WiFi drops ALL devices. After ...
I did a factory reset and have not been loosing connection for a few days. In the genie menu there is a place to backup your settings. After the reset you can restore the settings from the file you saved. The only thing it didn't restore was the user and password to access the router. The default is admin for user and password for password. Then you can sign in and change that. Still can't usb port to work.
MD585,
Could you please advise where you see such detailed messages.
I looked in the log using the web browser (Advanced tab, Administration -> Logs) and do not see much
except the messages saying when the modem was reset or when I log in to the web inteface.
Still, with all due respect, why are we debugging this issue, this is a job for Netgear.
I think all the users should start putting pressure on Netgear and their ISP's.
Does anyone know how to reach Netgear's higher level support or some manager that can escalate this further. (any phone numbers ???)
These logs are under the "Event Logs" section under Administration.
"Logs" is for logging things like blocked sites, admin logins, and DDOS attacks.
All due respect taken, It does help NetGear to see these logs and see these complaints here from those who aren't under the 90 day "free" service. Personally I'm about to throw this thing out. I work from home and the 4 or 5 drops a day are not good, especially when on a webex conference call.