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N450/CG3000Dv2 WiFi drop and Interface Lockup
Last week Time Warner Cable pushed firmware V3.01.06 to my N450 modem/router. Since the update, i can't go more than 24 hours without having to pull the power because WiFi drops ALL devices. After ...
I did a factory reset and have not been loosing connection for a few days. In the genie menu there is a place to backup your settings. After the reset you can restore the settings from the file you saved. The only thing it didn't restore was the user and password to access the router. The default is admin for user and password for password. Then you can sign in and change that. Still can't usb port to work.
MD585 - I completely agree with you under normal circumstances,
but it seems that neatgear is avoiding all the complaints, from the posts
I saw in this forum, I understand that this issue is going on for months
and they do NOTHING,
They blocked the option to change the firmware in the web interface
but it is probably still there, someone probably knows how to hack this thing,
and maybe has older v1 firmware, I'm sure once downgraded, this issue will go away.
People are starting to mention going to buy a different modem/router,
that is an option too, I would NEVER EVER buy netgear again after this experience
Also, maybe its time to involve some legal action, that might cause them to do something.
I am going to try submitting a support ticket at Netgear and see what comes of it. If the response is not what I'm looking for, I will be submitting a complaint to the FCC, a two-in-one for Netgear and TWC.
Bought my N450 in April. Also just got off the phone with Netgear support, and, like many others on this forum, first came the assurances that they could absolutely help me, if I'd only agree to pay $50. Not going to pay $50 for a $100 device which either they or TWC/Spectrum broke.
After a factory reset, the connectivity seems better, but my WiFi is about 1/4 the speed of wired Ethernet (yes, all devices, and have confirmed all settings).
I believe in California, the Attorney General takes these complaints, and I intend to make one.
N450 started to loose the connection right around summer month of 2016 due to the fact that it could not be configired for the accurate NTP time.
While the time on the connecting device would be accurate US Pacific Time, our device would how +8 hours. Staring 4:20 PM we would loose connection to most HTTPS - Google Doc, Dropbox, etc.
N450 is a malfunctioning device, NTP cannot ne configured, time cannot be configured. We suffered. Factory reset seemed to only help an every hour drop in wireless conections, every 4-5 PM was a droptime in most of HTTPS traffic.
I could not do my work at home. It was the majore hit.
The decesion was, after reading all this forum, is to go to Time Warner / Spectrum - since it is a leader in the area - and get another brand device. As of yesterday, we are no longer in the middle ages! Even in the developeing countries which I travelled for work I had a better connetcion than with this N450 Netgear devcie. I could not hack it, I could not get the proper support. I suffered. Our new device and the choice is to license at a monthly from the Time Warner / Spectrum - Ubee device, $10.00 a month. So far - righting this at 4:47 PM things are OK, first time in many weeks.
Never again with Netgear, so fed up.
- I have had the same issue starting about two months ago. The connection becomes really slow, and the event log on the N450 accumulates a number of unicast errors. After a reboot it would work for a couple days but the problem recurred. Sometimes, just logging into the Netgear interface actually locks up the modem. Eventually, only a reboot on the modem would revive it.I have been using this N450 with Time Warner Cable intenert since March 2016, so the timing of this issue is a little suspect. It's possible that the N450 suddenly started to go bad, but unlikely. I called this into Time Warner but they told me my wifi environment was to blame (i.e. I was on a crowed channel). The second time I called they pushed a DOCSIS reset but the problem kept coming back. For the last couples months, it was just tons of frustration. Finally, I bought a TP-Link cable modem and plugged it into the same line and it worked fine. So that pretty much isolated the N450 as the source of the problem.At first, I didn't realize cable companies could push firmware updates onto client-owned equipment, so I wanted to look for a firmware update for the N450. Having found this forum, it all seems to make sense now. My N450 shows it has the 3.01.06 firmware that only Time Warner Cable uses, and it was this update that was causing the problem.I did the "hard reset" fix recommended on this thread by others, and so far it seems to have worked, but it will probably take a few more days to be sure.