NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BillJones756
Oct 30, 2016Follower
N450/CG3000Dv2 WiFi drop and Interface Lockup
Last week Time Warner Cable pushed firmware V3.01.06 to my N450 modem/router. Since the update, i can't go more than 24 hours without having to pull the power because WiFi drops ALL devices. After ...
- Nov 21, 2016
I did a factory reset and have not been loosing connection for a few days. In the genie menu there is a place to backup your settings. After the reset you can restore the settings from the file you saved. The only thing it didn't restore was the user and password to access the router. The default is admin for user and password for password. Then you can sign in and change that. Still can't usb port to work.
bobbye
Nov 04, 2016Star
MD585 - I completely agree with you under normal circumstances,
but it seems that neatgear is avoiding all the complaints, from the posts
I saw in this forum, I understand that this issue is going on for months
and they do NOTHING,
They blocked the option to change the firmware in the web interface
but it is probably still there, someone probably knows how to hack this thing,
and maybe has older v1 firmware, I'm sure once downgraded, this issue will go away.
People are starting to mention going to buy a different modem/router,
that is an option too, I would NEVER EVER buy netgear again after this experience
Also, maybe its time to involve some legal action, that might cause them to do something.
GinjaWesten
Nov 04, 2016Star
I am going to try submitting a support ticket at Netgear and see what comes of it. If the response is not what I'm looking for, I will be submitting a complaint to the FCC, a two-in-one for Netgear and TWC.